Improving outcomes for patients. Providing Operational Excellence for our clients.
ABOUT US

For today’s healthcare consumer, navigating a maze of treatment options, physician reviews and insurance markets can bring more frustration than relief. For providers, operating a fiscally sound healthcare business under increasing pressures from regulatory bodies and reimbursement cuts can be equally as challenging.

Vista14 was formed to meet these challenges head on with a team of professionals focused on providing healthcare branding, direct to patient medical marketing and patient engagement platforms that simplify the healthcare decision making process and drive more qualified patients through your practice’s door.

We work with physicians, product manufacturers, medical practices, surgery centers and hospitals all over the world. Our success is measured by the number of new patients we can connect with the right physician, at the right time and place.

Vista14 has offices in both Houston, Texas and Denver, Colorado.

OUR FOCUS
Marketing
Vista14 utilizes an advanced, fully-integrated online and offline medical marketing platform to create a professional, informative and engaging brand presence that positions our clients as industry leaders in their respective markets. By targeting the right patients and providing them with the information they need to make more confident healthcare decisions, Vista14 is able to shorten the patient acquisition process and increase census for your organization.
Advertising
Vista14 uses a unique approach to marketing and advertising that infuses creativity and practicality. We know how to speak to patients in a way that engages them and inspires action to bring you the results you’re looking for. We work with the latest advertising technologies and platforms to create programs that are accountable to ROI and in-office visits. From boosting your bottom line to growing your market share, Vista14 brings the results.
Sales
All Vista14 Patient Contact Centers are staffed by Patient Experience Professionals (PEP) with extensive training in healthcare and patient relationship management. Each PEP is equipped with a cloud-based telephony, live chat software and CRM software to deliver more qualified patients to your practice. Vista14 can also integrate with and train your existing contact center teams to increase sales and patient satisfaction.
OUR SERVICES

Data Driven Healthcare Marketing

Vista14 Health is a team of healthcare marketing and advertising enthusiasts that utilize a proprietary fully-integrated online and offline healthcare marketing platform used to create professional, informative and engaging brand presence that positions our clients as industry leaders in their respective markets.

We work with physicians, product manufacturers, medical practices, surgery centers and hospitals all over the world. Our success is measured by the number of new patients we can connect with the right physician, at the right time and place.

By targeting the right patients and providing them with the information they need most in the later stages of the decision making process, patients are able to make confident healthcare decisions – quicker. This process improves the quality of the patient leads that are making contact – increasing patient counts for your organization.

Patient Engagement and Acquisition

Our team of Patient Experience Professionals (PEP’s) are highly skilled in patient-centric customer relations. Each PEP is recruited, trained and incentivized to drive patient volume through enhanced patient engagement and quality customer service.

The PEP is trained to make patients feel comfortable in the constantly evolving world of medicine. PEPs are responsible for educating the patient on every aspect of the care provision and financial transaction. Increased touch points create scheduling efficiencies, and following up with the patient multiple times after the procedure or treatment ensures increased patient satisfaction. The PEP is responsible for nurturing prospective patients through each step of care.

Our medical concierge staff enhances the patient journey by qualifying and educating each one before treatment to provide physicians with more time to focus on administering care. This unique relationship management tool streamlines medical operations by deploying experienced medical concierge staff, along with comprehensive analytics and reporting methods.

Consider our PEPs as an alternative to a multi-tasking front office coordinator, solely dedicated to increasing census for our clients’ businesses. Vista14 Health’s PEPs are tracked through our proprietary analytics dashboard. This allows us to ensure the optimal performance of each marketing channel and campaign.

testimonial-team
JACK BEAR
Marketing Manager

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testimonial-team
MARCUS FIELDS
Marketing Manager

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